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Privacy Policy

Last Updated: September 20, 2026 · Effective Immediately

EADeck ("Company," "We," "Us," or "Our") respects your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit eadeck.com ("Website") or purchase our Products.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when making a purchase or contacting us:

  • Purchase Information: Name, email address, and billing information as processed by our payment providers (PayPal, Stripe)
  • Communication Data: Any information you include in emails or support requests sent to us

1.2 Information Collected Automatically

When you visit our Website, we may automatically collect:

  • Usage Data: Pages viewed, time spent on pages, click patterns, and referral sources
  • Device Data: Browser type, operating system, screen resolution, and language preference
  • Network Data: IP address, approximate geographic location (country/city level only)

1.3 Information We Do NOT Collect

  • We do NOT collect or store credit card numbers, bank account details, or full payment instrument data — this is handled entirely by our payment processors (PayPal, Stripe)
  • We do NOT collect trading account credentials, broker login information, or trading history
  • We do NOT collect data from your MetaTrader 5 platform or any trading activity

2. How We Use Your Information

PurposeLegal Basis
Process and fulfill your purchaseContract performance
Deliver product updates and filesContract performance
Respond to support inquiriesLegitimate interest
Send important product announcementsLegitimate interest
Improve our Website and productsLegitimate interest
Prevent fraud and abuseLegitimate interest
Comply with legal obligationsLegal obligation

We will NEVER sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes.

3. Payment Processing

All payment transactions are processed by third-party payment providers:

EADeck does not have access to your full credit card number, CVV, or banking credentials. We receive only the information necessary to confirm your purchase (name, email, transaction ID, payment status).

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL/TLS encryption for all data transmission (256-bit)
  • Secure, access-controlled storage systems
  • Minimal data collection — we only collect what is necessary
  • Regular review and update of security practices

Despite our efforts, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but commit to promptly notifying affected users in the event of a data breach.

5. Cookies and Tracking

Our Website may use:

  • Essential Cookies: Required for basic Website functionality (session management, security)
  • Analytics Cookies: To understand how visitors interact with our Website (e.g., Google Analytics). These may be disabled via your browser settings

You can control cookies through your browser settings. Disabling cookies may affect some Website functionality.

6. Third-Party Services

Our Website may use the following third-party services that have their own privacy policies:

  • Payment processors (PayPal, Stripe)
  • Website hosting (Cloudflare)
  • Analytics (Google Analytics)
  • Email delivery services

We are not responsible for the privacy practices of third-party services. We encourage you to review their respective privacy policies.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes and enforce our agreements

Purchase records are retained for a minimum of 7 years for tax and accounting compliance. You may request deletion of non-essential data at any time.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Request deletion of your personal data (subject to legal retention requirements)
  • Restriction: Request restriction of processing
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interest

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our Products and Website are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email to registered customers.

12. Contact Us

For privacy-related inquiries or requests: